Success Stories

Aime Broyles, DDS

Having completed a dental school course of study, I had attained most of the skills necessary to provide dental services to my patients. But I had trouble communicating with my patients and getting them to see the value of the services I could provide them.

Luckily, I had become an associate in a practice that utilized a management training system. I completed some basic courses that taught me about communication and changed my whole view on the definition of "sales."

Bringing Vision Into Reality

As a professional, I am always striving for excellence and enjoy it when I am recognized for it. That recognition can come in the form of higher income, patients referring their family and friends or just personal recognition of a job well done.

John Czochanski, DDS

My name is John Czochanski and I am a general dentist in Orange, California. I have been in practice for 14 years.

The first few years of practicing I was working part-time in my practice and associating part-time for other dentists. My practice consisted of about 50% managed care. I was working hard but not being compensated for the volume of dentistry I was doing. I received the Successful Practice Management video from Sterling Management, talked to one of their consultants and decided they could be of help.

I Learned How to Create a Team and Our Production Has Grown Five-Fold

I have a family dental practice in a small bedroom community in Massachusetts. There are lots of dentists in the area and no commercial traffic in the town, so we have to build our practice by intention, hard work, and good public recognition.

When I started here thirty years ago, I was on a mission to deliver good dentistry to people at a good price. I had the attitude that my desire and my competence were enough to provide me with an income.

Mark Worthington DMD

I have been to many management seminars since graduating from dental school in 1979. Sterling Management Systems is by far, the best program I have ever seen! You can't really put a statistic on happiness but I'd have to say that our statistic on that has tripled too.

Mark L. Worthington, D.M.D. D.C.

Brent Bradford, DDS

My practice is located in Liverpool, New York, a suburb of Syracuse. I bought an existing practice that had no written management policies or procedures. Production was good, but the collections were not acceptable. Even though I have an MBA, I knew that I needed some help to get the practice on the right track.

I received a video from Sterling Management and after viewing it decided their management technology warranted further discussion.

Beth Settle, DDS

It has been over 12 years since my husband and I sat down with a Sterling Consultant and decided to change our way of managing our dental practice. It has been a wonderful 12 years. We often reminisce over this pivotal point in our lives.

It may be hard to believe, but that moment has proved to be one of the most major turning points in our lives and we have been grateful ever since.

Jack Brinkley, DDS

As I was leaving my dental practice one night last winter, I started thinking—I won't be able to do this in 20 years; I can't keep working this long and this hard. I have to alleviate the stress of running my practice or I will work myself into an early grave.

My office was drowning in inefficiency. I'd get memos from staff which were unintelligible or someone else's responsibility. There was a lot of chitchat among staff and they weren't well trained.

Wade Watkins, DDS

For a dentist trying to grow or maintain a practice, getting new patients into the office is a primary concern. The flow of new contacts through our doors allows us to thrive and to provide needed service to the community.

As a dentist with my own practice, I tried many ways to get that seemingly elusive “gem” of a patient to enter and cross the threshold into my office.

I Got a Call from Congressman Tom Cole Inviting me to Accept a Businesswoman of the Year Award at a White House Dinner in Washington DC

I bought my practice 18 years before I came to Sterling. I hadn't planned to buy it. I was all set to be a missionary. I'd already taken trips to South and Central America when another dentist, who'd become physically disabled, asked for my help until he could sell his practice.

I'd bought a "turn-key" operation, or so I thought. My plan was to do my work every day, hand everything else over to my office manager, then go home and be a mom. It seemed simple enough.