Success Stories

Before their program, my annual collections were $400,000. Last year, they were over $3 million.

Sterling Practice Management client, Scott Scharf

Long hours, dealing with staff upsets, and too little money, were not what Sterling Glendale, CA client Scott Scharf had in mind when he started his practice.

Today I have a multi-million dollar practice with three doctors and 22 staff

Dr. Neil Woods (front row, 2nd from left) found Sterling Practice Management in time to revitalize his practice

When Neil Woods, contacted Sterling Practice Management in Glendale CA for help, he had a practice which was out of control. “When I graduated from dental school, I was certain I knew it all.

I am completely revitalized as a dentist and the CEO of my practice

Dentist Amit Khanna got help from Sterling Practice management to turn his practice around.

Sterling Glendale, CA client, Amit Khanna did not envision a decrease in production when he started out. “Five years ago, I bought the dental practice where I was working as an associate when the owner fell ill and had to retire.

The first year, we had a 30% increase in production and collections

Sterling Practice Management helped Stephen and Helyne Hamelburg DMD to become the managers of their practice

Drs Stephen and Helyne Hamelburg sought the help of Sterling in Glendale, CA when their practice growth stalled.

“It was 2008 and my dental practice had become a high-stress environment. Staff were unhappy and morale was low.

I have wonderful patients, a gross of $1.5 million, and we’re heading toward $2 million this year

David Cutts was facing burnout when a friend recommended he contact Sterling in Glendale, CA for help.

"When I built my practice in Temecula, California, it was the second fastest-growing town in the US. With no more marketing than a sign out front to let people know I was there, we were booming.

I have achieved a fourfold increase in my number of referrals

Dr. Joseph Jurgevich knew he would be facing more serious problems down the road if he didn't learn how to run his practice. Then a friend introduced him to Sterling, based in Glendale, CA.

"I have been practicing dentistry in a small Pennsylvania town for nearly thirty years. I always loved doing dentistry, but medical skill is only part of what it takes to be successful - and I wasn’t.

I have gone from $60,000 a year to over a million as a solo dentist

Successful dentist James Fakler has been a client of Sterling, based in Glendale CA, for several years. When he started his practice, he did not realize that he was missing several key elements to running a successful dental practice.

Sterling Client Case Study #1 - Dental Practice - Office Manager

Practice Challenges: The doctor was working as an associate at a dental practice when the owner was forced to retire due to health issues. As a result, the doctor bought the practice in 2006. In the first year, he enjoyed a modest increase in production and collections. Then the recession hit and production and collections declined for the next three years. No advertising was being done and the number of patients was decreasing. This situation caused the doctor a good deal of anxiety and stress.

Sterling Client Case Study #2 – Dental Practice – Management Training

Practice Challenges: After two years working as an associate, the dentist opened his own practice. Having had no management training, running the practice proved to be a frustrating, discouraging experience. There were a number of ongoing issues. The staff were unable to grasp what they were supposed to do and had no concept that they were paid to be productive. The doctor felt uncertain of how to respond to disagreements or grievances and so would “walk on eggshells” around the staff. Turnover was high.

Sterling Client Case Study - Dental Practice #3

Practice Challenges: Dr. T.T. joined his dental practice as an associate in 2000. Fresh out of school, he was looking for a practice where he could grow and someday become partner. The practice owner hired the doctor with the same purpose in mind.